In a refreshing display of patience and kindness, a man has gone viral on TikTok for his calm and forgiving response after a couple accidentally damaged his car with a runaway shopping trolley.
The incident was shared by the TikTok user @hxzlywxn, who posted dashcam footage from his vehicle showing the moment he discovered scratches on the front of his car caused by the trolley. In the video, he could be seen with the couple, calmly inspecting the damage.
@hxzlywxn 3 kali makcik tnya berapa kos nak kena tanggung dan minta maaf sebab tak sengaja, ringan pakcik berjabat tangan sebab aku jadi lembut hati. Alhamdillah tkde apa pun sikit sangat cuma calar je, sy maafkan Berlaku petang tadi 12/05/2025 (tarikh masa dlm dashcam tu salah) #xyzbca #fyp #masukberanda #kuantan bunyi asal - nurkhayra
According to the man, the woman appeared visibly anxious and repeatedly asked about the cost of the damage. Despite her concern, he chose to forgive them without asking for any compensation, as the damage was minor and only left small scratches on the vehicle.
He shared that his heart softened seeing how genuinely remorseful the couple was, especially as they continued to apologise for the mistake.
@hxzlywxn Replying to @cik atien__ lepas kejadian tu cerita lah kat isteri tapi isteri pulak cakap tu laa laki selalu nak salahkan isteri kalau apa² jadi, kalau diri sendiri yg buat tahu pulak tak marah² takde pulak nak salahkan benda lain tapi kalau isteri yg buat cepat je nak marah. Aduh kena pulak kita sy sebagai wakil suami² jangan selalu harapkan isteri dlm apa jua keadaan kena selalu peka dengan apa pun situasi. Dalam situasi ni pakcik nak alihkan trolley depan sebab senang nak lalu dan ingat makcik kat belakang dah pegang tapi makcik nak cuci tangan sekejap ingtakan pakcik dah tolong bawakkan smpai depan, kesimpulannya dua² tak perasan tak betul² tak sengaja. Bila sy tengok balik dashcam baru sy faham atas sebab apa sy lembut hati nak maafkan pakcik makcik. Sy pun tengah sedih time tu tengah layan drama Bang Aji Selamat Hari Ibu @wan belida 1 original sound - ｈａｚｌｙｗａｎ
In a follow-up post, the man explained how the situation unfolded. He revealed that the husband had tried to move a shopping trolley that was blocking their path, while the wife went to wash her hands at a nearby sink. Both mistakenly believed the other was in charge of the trolley, which ultimately rolled away unnoticed and hit the parked car.
In the caption of his video, the man reminded viewers that material possessions can always be repaired or replaced, but values such as forgiveness and mutual understanding are far more meaningful.
The heartwarming moment quickly gained traction online, with many netizens applauding the man's graceful and compassionate response.
Many users commented that in today's fast-paced and often unforgiving world, offering a sincere apology is rare, and genuine forgiveness is even rarer. The video served as a touching reminder that a little kindness and empathy can go a long way.
