The management of Aeon Shah Alam apologized after a number of victims who were stranded and sheltered in the mall were allegedly chased away by security guards and management. 

According to the management of Aeon Mall Shah Alam, this is the first time they have faced this situation, let alone not expecting that the continuous rain will cause major floods. 

He said, in an unprepared situation and manpower constraints, his party tried its best to ensure the comfort of 570 customers and 173 staff and 255 tenants who were stranded due to flash floods in Shah Alam, Selangor on 18 December. 

Clearly, based on the daily work schedule, the operation of the mall ends at 10pm every day, so that was the information given by the staff to those who asked at the beginning. 

However, he said, no one was aware of the real situation of the flash floods that occurred in Shah Alam and its surroundings at that time. 

“Upon receiving more inquiries, a decision was made at 9.40pm to allow customers, staff and tenants to take shelter in the premises while waiting for the situation to improve. 

"At this time, our staff was aware that the situation is not like normal flash floods. The situation was very critical, and many major roads were closed, river water has overflowed, the water level on the submerged roads was high up to several feet and very dangerous. 

"As a result of the decision, our staff immediately informed customers who are inside the premises and also in the parking area inside and outside the shopping center premises that they can spend the night on the premises," he said in a statement. today. 

Yesterday, there was a viral post on the Twitter about flood victims in Section 13, Shah Alam who were allegedly chased away by the management of Aeon Shah Alam. 

As a result, the victims had to find shelter in their vehicles and some even got drenched in the rain because there was no place for them to go.