ZUS Coffee Is At It Again, Serving Mouldy Food To Customers

×

SEARCH FOR

Input your search keywords and press Enter.

Food

ZUS Coffee Is At It Again, Serving Mouldy Food To Customers

03-Feb-2023
By JustineG


Zus Coffee is well-known for its coffee, but you may be surprised to learn that this isn't the first time they've served mouldy food to their customers.


The previous time they went viral for this was when a customer purchased their Soya Cincau Cheesecake and after eating it, she realized there was something wrong since it tasted sour. She was surprised to see mould in the cake.


https://image.goody25.com/images/catalog/68394/20230203_16754364945567_mobile.jpeg

https://image.goody25.com/images/catalog/68394/20230203_16754364939986_mobile.jpeg

Now, you'd think they'd take action by now to avoid such incidents, but a similar issue occurred a few days ago, and this time the customer was greeted with a mould Firecracker Chicken Sausage Roll. She took to Twitter to share a photo of the contaminated meal as well as the receipt as proof.


What should be done, one Twitter user asked.


https://image.goody25.com/images/catalog/68394/20230203_16754364937915_mobile.jpg

And she remarked that they should apologize first, then return the customer's money - not only for the contaminated meal but for the entire bill. She further stated that they should avoid providing the customer a voucher because they would certainly not return after such incident.


https://image.goody25.com/images/catalog/68394/20230203_16754364928732_mobile.jpeg

https://image.goody25.com/images/catalog/68394/20230203_16754364923801_mobile.jpeg


Finally, if necessary, offer medical reimbursement for the following two weeks. Since then, ZUS Coffee has contacted the concerned customer and given a complete refund as well as medical compensation, saying that the chiller at their KL East Mall shop malfunctioned, causing the contamination.


What would you've done if this happened to you?

twitter ZUS Coffee Mouldy Food customers contamination malaysia food coffee


JustineG

kill 'em with kindness

Report

Trending


WATCH: "The Price Is Scary!!" Roti Pocong Spotted Being Sold At Ramadan Bazaar With 'Pocong' Outside Stall Goes Viral

Food   1 Week ago

"Amaran Terakhir!" KK Mart App Hacked With Stern Warning With Stern Warning Amidst Ongoing "Allah" Sock Controversy

Trending   1 Week ago

Two Deaths, Ten Affected By Food Poisoning Reported In Vegetarian Restaurant Owned By Malaysian In Taiwan

Food   2 Days ago