Who wouldn't feel frustrated after investing a considerable amount of RM5,000 in a purchase, only to receive an item that fails to meet their expectations?

This exact situation unfolded in a viral video, capturing a family's visit to a furniture store in Selayang, Selangor, as they came to terms with being deceived. The video clearly reflects the family's growing anger, stemming from their purchase of RM5,000 worth of furniture, only to be handed a lacklustre 'display' piece in disappointing condition.

A member of the family was visibly agitated, nearly confronting the store owner in a surge of frustration. In the background, a woman's voice can be heard attributing this predicament to the buyers' negligence in specifying their preference for a new item, rather than a display item, during the transaction.

The video has sparked a plethora of comments from netizens, with many sharing similar encounters and reproaching the shop owner's apparent lack of integrity in their business practices. However, the current status of the situation remains undisclosed, leaving it uncertain whether the aggrieved buyers have taken steps to report the incident to the police.