In a recent viral video posted by @MALAYSIAVIRALLL on Twitter, an altercation took place at the HSBC Tower in Menara IQ, located in the Tun Razak Exchange (TRX) district of Kuala Lumpur. The exact date of the incident remains unclear, but it appears to have occurred either yesterday or earlier today.

The video captures a tense moment involving two individuals: a security guard and a delivery rider. According to the post, the guard initially prevented the rider from going upstairs, but the rider insisted that a customer had instructed him to do so. This led to a heated exchange, with the rider expressing his displeasure towards the guard. Subsequently, the guard called for assistance from another individual, referred to as "brader blazer merah," to help resolve the situation.

Kejadian kt HSBC menara IQ @ TRX. X pasti kejadian semalam atau pagi ni. Kata org yg share tu, guard x bg rider naik atas tapi rider ckp customer suruh naik. Rider x puas hati gi maki guard. Guard call brader brazer merah mintak turun. pic.twitter.com/sP8kquiktg

— MALAYSIA MOST VIRAL (@MALAYSIAVIRALLL) November 3, 2023

In the footage, a man in a red blazer is seen pinning down a delivery rider who pleads for release, visibly in pain. In the background, a woman, presumably the customer involved, is desperately trying to intervene and break up the fight.

The incident highlights a potential misunderstanding between the delivery rider and the customer. It is not entirely clear who may have been at fault or whether there was a miscommunication about the building's entry rules. In some cases, riders find themselves caught in the middle due to customer instructions.